Unknown api key

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7 comments

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    Aditi Madan

    Hi Amadi,

    Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with the code and all the params you passed and we will be able to check further.

    Regards,

    Aditi

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    Amadi Austin

    Thanks. will do that.

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    Amadi Austin

    Thanks for the response. I have resolved it.

     

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    Christo Landry

    How did you resolve it? I have the same issue.

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    Stephen Doyle

    Hi Christo,

    The most likely explanations for this error are that the wrong key was used, or that the API key wasn't sent correctly on the API call

    If you can open a support request with your account details and a code sample, we can check the logs on our side and see what the error was, and see how that could happen based on your code

    Regards,

    Stephen

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    Christo Landry

    Thanks, I did open a support request.

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    Stephen Doyle

    Great, thanks for letting me know - our team will follow up on the support request directly

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