Product gallery spinner issue - all spinner images are displayed on top of eachother

Netcompany Admin

February 28, 2020 09:26

Hi,

We have an issue with some spinners on your Product Gallery.

The spinner images aren't cleared when they are rotated, so the next image just renders on top of the previous image(s), see below:

If the gallery/image is resized (for example by going to responsive mode in the browser), it resets, and sometimes works as intended afterwards:

The error illustrated above has been reproduced with both jpg and png, between 60kb-500kb file sizes.

Is there anything we can do to avoid this issue?

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  Aditi Madan

  February 28, 2020 18:33

  Hi,

  Can you please open a support request here: https://support.cloudinary.com/hc/en-us/requests/new with the product gallery code, cloud name and the values of all the parameters which will help me reproduce the issue.

  Thanks,
  Aditi

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