Cloudinary v 2.0.3 doesn't work with Wordpress 5.4
Hello.
We recently updated our Wordpress from 5.3 to 5.4. Then we installed Cloudinary 2.0.3. Our site crashed. We then rolled back WP to 5.3. The site came back online but most of our images had disappeared. After some research, it turns out Cloudinary doesn't function properly - links are broken, leading to images not showing.
Today, I inactivated Cloudinary and then the images came back. I then updated to WP 5.4. again, and the updated worked. I then reactivated CL 2.0.3, but images still don't work. I read the earlier post with customers having the same issues. However, upgrading to 2.0.3. doesn't work for us, at least not the way we've performed it. Please help with this. Our site has had a 75 % drop in images for six days now.
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Hi Thomas,
Since we are going to ask you some personal information about your account and WP instance, can you please open a ticket on our Support Portal?
Please also include the following information:
- WP instance URL example where I can see the issue with Cloudinary v2.0.3 and WP5.4 installed
- Did you ever instal v2 beta?
- Screenshot of all the plugins installed
- Which theme used?
- Do you use any page builder?
Looking forward your response in the ticket.
Regards,
Erwin Lukas0 -
Thomas,
I actually see you created the ticket, I will continue from that ticket instead.
Regards,
Erwin Lukas0
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