Wordpress Plugin Causing Issues on WP-Engine

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5 comments

  • Avatar
    Erwin Lukas

    Hi,

    Thank you for reaching out to us.
    Can you share more information on this?

    • Wordpress version
    • Cloudinary plugins version
    • List of installed plugins
    • Theme used
    • Page Builder (if not using the default one)

    If you prefer not to share this information on public forum, please feel free to open a ticket on our Support Portal and share this information

    Regards,
    Erwin Lukas

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  • Avatar
    Q. Manning

    Sure thing:

    WP Version: Version 5.4.1

    Cloudinary Version: 2.0.3

    List of Active Plugins at the time of the problem:

    • ACF for Yoast SEO
    • ACF Pro
    • All in One WP MIgration
    • Browser theme color
    • Carbon feed aggregator
    • Cloudinary
    • Duplicate Post
    • Elementor
    • GLue for Yoast
    • GADWP
    • Google XML Sitemaps
    • Gravity Forms Event Tracking
    • HotJar
    • Hubspot all in one
    • Insert Heads and Footers
    • Markup (JSON-LD) structured in schema.org
    • Medium
    • NextGEN Gallery
    • Official Facebook Pixel
    • Open Graph and Twitter Card Tags
    • Page Links To
    • Popup Maker
    • Post Types Order
    • Regenerate Thumbnails
    • Reveal IDs
    • Tracking Code Manager
    • Typekit Fonts for Wordpress
    • WP All Export
    • WP All IMport
    • WP Migrate DB
    • WP Rocket
    • WP User Avatar
    • Yoast SEO Premium

    Theme: Custom

    Page Builder: Custom

     

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  • Avatar
    Erwin Lukas

    Hi,

    This process is part of the background sync in action. They are responsible to syncing your assets from WP to your Cloudinary account. Once it's sync'd you should not see many of this again until you add/upload new assets.

    Regards,
    Erwin Lukas

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  • Avatar
    Q. Manning

    Do you know why they would have such a massive impact on the other users on this server, though? We've never had WP-Engine reach out to us about Cloudinary in the past, so it was a bit of a surprise. 

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  • Avatar
    Erwin Lukas

    Hi,

    This process should not causing a lot of resources since the syncing is running in serial.
    Is the syncing already completed? If yes, do you still a lot of requests to this path?
    Can you also share how many of the assets are sync'd?

    Regards,
    Erwin Lukas

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