upload image with original size

AlfeoBooks

June 02, 2020 20:18

Hi there, I'm using Cloudinary in my app. I can upload the image, but when upload the image the exstension change from jpg to png, and the size is different. I can't understant where fix this parameter. I would the original size of the image. 
Thanks

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  Jay Akhtar

  June 02, 2020 23:00

  Hi AlfeoBooks,

  Can you please check if there is an Upload preset configured under Settings > Upload which is causing this?

  Upload preset can apply incoming transformations while uploading a file, for example, to limit format types or file size before storing uploaded files in your Cloudinary account.

  https://cloudinary.com/documentation/upload_presets

  Or we can take a look at your account if you can open a support ticket and share additional details there.

  Best regards,

  Jay

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