Rollbar causing slow connection

Rootworks Dev

July 09, 2020 19:52

Hi,

I'm using the MediaLibrary within our CMS.

I keep running into issues when initializing the connection to Cloudinary via "createLibrary()". It seems that the connections to rollbar (and others) are blocking other requests in my app.

Is there a way to "opt out" of some of the tracking you all are doing? Specifically, I see 42 requests to/from cloudinary.com that on average adds about 9-10MB of data and 10s or so to the initial request.

Once the library is created behind the scenes, this is fine - but this initial connection (and tracking) is pretty heavy.

Thanks!

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  Aditi Madan

  July 11, 2020 00:01

  Hi,

  Can you please share the URL/page where I can see the 42 requests being made. If privacy is a concern then please share it in the support ticket here: https://support.cloudinary.com/hc/en-us/requests/new

  It should only create 2 requests to rollbar per request to the Media library and the response should be within a few ms.

  Regards,

  Aditi

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  Rootworks Dev

  July 17, 2020 15:29

  I don't have a URL I can share (this is behind a login). However, here's a screenshot of the Network tab in Firefox. I've filtered all the activity for anything related to Cloudinary. In the past, the "authorize" file was the one causing the biggest delays:

  

  Thanks!

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  Aditi Madan

  July 17, 2020 22:11

  Hi,

  I will need more details in order to reproduce this. Can you please open a support ticket and we can maybe hop on a call to investigate further.

  Regards,
  Aditi

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