Remote image fetch returns 404 with my cloud name

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Justin Smith

• January 10, 2021 15:18

Attempting to remotely fetch an image with my cloud name returns a 404:

https://res.cloudinary.com/ilo/image/fetch/f_auto,c_limit,w_3840,q_auto/https%3A%2F%2Fimages.prismic.io%2Filo-voices%2F303369ee-7b88-4237-ae0c-96f154ec7499_Paola%2Bleads%2Ba%2Bcooking%2Bclass.jpg%3Fauto%3Dcompress%2Cformat%26rect%3D0%2C0%2C1800%2C1013%26w%3D1280%26h%3D720

X-Cld-Error: Resource not found

However, the same image works fine using demo as the cloudname

https://res.cloudinary.com/demo/image/fetch/f_auto,c_limit,w_3840,q_auto/https%3A%2F%2Fimages.prismic.io%2Filo-voices%2F303369ee-7b88-4237-ae0c-96f154ec7499_Paola%2Bleads%2Ba%2Bcooking%2Bclass.jpg%3Fauto%3Dcompress%2Cformat%26rect%3D0%2C0%2C1800%2C1013%26w%3D1280%26h%3D720

 

 

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  Michal Kuperman

  • January 11, 2021 09:39

  Hi Justin,

  For security reasons, the `fetch` resource type is restricted by default.

  There are two options you can use to resolve this:

  * Navigate to your settings page -> security tab, and remove the checkbox that restricts the 'fetch' type (under "Restricted media types"), then save the settings.

  * Use our SDK to create a signature for the URL or use the API to request that image is fetched, either of which indicates that the request came from your code and will allow the fetch to proceed.

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