OnReschedule with system error

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John

• January 11, 2021 18:09

Hello

I am using the

MediaManager.get()
        .upload(Uri.fromFile(videoFile))
        .unsigned("test")
        .option("resource_type", "video").option("folder", id)
        .callback(new UploadCallback() {

and  I noticed that in multiple instances there seem to be an error. because the the Reschedule is being called. Here is error I get

"Read error: ssl=0x710ddb1e88: I/O error during system call, Software caused connection abort 5"

and it retries 5 times and it keeps getting there.

I "think" it is happening for larger videos that are above 8 Mb but this shouldnt be a problem as I can have videos up to 80Mb.

Do you know why I am getting this error and how to solve it?

Thank you

 

 

 

0

• 

  Michal Kuperman

  • January 12, 2021 12:44

  Hi John,

  Thanks for contacting us. 

  In order to further investigate, can you please open a support ticket at support@cloudinary.com, along with your cloud name and the version of the SDK you are using?

  Thanks

  Michal

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