Video transformations q_auto

Ant Productions

February 03, 2021 19:26

Hi, I am having some trouble with rendering my videos. In my reports they recommend adding q_auto to my videos. 

I am using Nextjs, react, so I have installed cloudinary-react and I am following the documentation. This is my code, but as soon as I add transformations to my video it does not play.

<Video

 controls

 cloudName="dx8wgl3t3"

 publicId="about_97e20cc3c5"

 width={515}

 muted

 autoPlay

>

<Transformation

quality="auto"

fetchFormat="auto"

/>

</Video>

This is the error, I know it means that they cant find the video but I don't know how to fix this, please help?

0

• Official comment

  

  Akshay Joshi

  February 04, 2021 02:50 Edited

  Hi there,

  Your video is too large to process synchronously. You will have to use an eager transformation with eager_async=true to resolve this problem.
  You can follow the instructions in this link. 

  Let me know if it works.

   
• 

  Ant Productions

  February 04, 2021 19:59

  Hi Akshay Joshi

  Im sorry but I cant seem to fix my problem, I have now set up an upload preset with eager async true, I have reuploaded my video etc. But it does not work, I am not very good with this and I have tried following the instructions you gave but I cant seem to fix it.

  This is what I get when I do an fetch of my data.

  and this is the error

  please help, I dont understand why it is not working

  0
• 

  Loic Verger Del Bove

  February 05, 2021 12:37

  Hi there, 

  May I ask you to share the link you are loading and leads to a 400 error?

  Normally, you will need to pass all the transformations parameter in the Eager Transformations parameter of your upload preset, not only q_auto and dpr_auto.

  Thanks in advance.

  Best,

  Loic

  0

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