My account is disabled. Please advice.

Avnish Gaur

February 12, 2021 08:02

Hi, my free storage has reached 96% and my account is disabled. But I am not able to see existing photos in the media library either. Please help so that I can access the existing photos at least.

Thanks in advance!

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  Mo Ip

  February 12, 2021 18:51

  Hi Avnish,

  Please submit a ticket using our support center and provide your cloud name and the last 4 characters of your API secret for verification.

  Best,

  Mo

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