The images are moved into uploads folder

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    Loic Verger Del Bove

    Hi there,

    Thanks for reaching out.

    Could you please create a ticket to support@cloudinary.com with the following information:

    * WordPress version
    * Cloudinary Plugin's version
    * The theme that you use and its version
    * A full list of all other plugins that you have installed on your environment
    * Page builders that you actively use
    * A screenshot of your WordPress Media Library
    * Were all assets synced properly after switching to `Cloudinary Only`? 
    * When you mentioned the images are moved into WordPress uploads/03/, do you mean that new uploads are moved there?

    In case it will be necessary, will you be willing to provide us with temporary access to a sandbox environment of your site where we can take a look and debug if needed?

    Thanks in advance.

    Best,

    Loic

     

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