Download pdf generated with multi method

Hello,

I want to convert mutliple images into 1 PDF and I have used what is described in your api documentation to generate the PDF:

Cloudinary::Uploader.multi("tag", :format => "pdf")

The generation seems to work as I get an ID and am able to see the generated file on the web interface, but I am unable to download the generated PDF with the URL. Here is an example :

https://res.cloudinary.com/ivan-perroud/image/multi/c_limit,h_600,w_300/v1615648079/cocktail.pdf

I already searched a lot, but without success.

Can you help me to downlaod my generated files ? Thanks a lot,

Ivan

Official comment

Akshay Joshi

March 15, 2021 21:00

Hi Ivan,

Can you open a support ticket using the link below:

https://support.cloudinary.com/hc/en-us/requests/new

Also, fill out the details as shown in the screenshot. We can help you there as there might be sensitive information involved. Also, tag me in the ticket. :p

Looking forward to your respone.

Regards,

Akshay

Download pdf generated with multi method

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