Cloudinary API call Throwing 403: Forbidden Error

Hetvi

April 01, 2021 10:13

Team,

I am trying to call cloudinary API from the postman. 

Below is the API which i am cusing.

https://api.cloudinary.com/v1_1/<Cloud_Name>/image/upload/?file=https://academydsrssa.blob.core.windows.net/academyds-rdp-media-assets/a31b00d3-fca3-4999-ae60-319fd76dd6a6.tif?sig=MnpO02V1gvFVtbA9DtVIdapiddZWCcIX0OrnXr1zsx8%3D%26se=2021-02-07T03%3A27%3A45Z%26sv=2017-07-29%26sp=rl%26sr=c&upload_preset=<upload_preset>

 

But, in the reposne i am getting below error. 

   

 

Can you please help me here?

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• 

  Loic Verger Del Bove

  April 01, 2021 11:21 Edited

  Hi Hetvi,

  Hope you are doing well.

  When trying the URL https://academydsrssa.blob.core.windows.net/academyds-rdp-media-assets/a31b00d3-fca3-4999-ae60-319fd76dd6a6.tif?sig=MnpO02V1gvFVtbA9DtVIdapiddZWCcIX0OrnXr1zsx8%3D%26se=2021-02-07T03%3A27%3A45Z%26sv=2017-07-29%26sp=rl%26sr=c, I have the following error:

  <Error>
  <Code>AuthenticationFailed</Code>
  <Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature. RequestId:57c8b669-201e-0060-2ae8-26f503000000 Time:2021-04-01T11:16:13.3035668Z</Message>
  <AuthenticationErrorDetail>sr is mandatory. Cannot be empty</AuthenticationErrorDetail>
  </Error>

  May I ask you to share the right URL that should load the tif image?

  Thanks in advance.

  Best,

  Loic

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  Hetvi

  April 01, 2021 11:25

  Hi Loic Verger Del Bove,

  Thanks for quick response. 

   

  Actual URL is :

  https://academydsrssa.blob.core.windows.net/academyds-rdp-media-assets/dc1e30f1-3f03-11eb-a503-67c7689ecc7e?sig=WJJqRlXi9k5yxngiC2LKspBHMPKP6cZG3j0TPcMLl40%3D&se=2021-04-02T05%3A13%3A48Z&sv=2017-07-29&sp=rl&sr=b

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  Aleksandar Kostadinov

  April 03, 2021 15:46

  Hi Hetvi,

  Thanks for sharing that.

  I checked the logs for the latest URL you shared and I see that this image was successfully uploaded and the returned public_id was - "dc1e30f1-3f03-11eb-a503-67c7689ecc7e_pf8igk" - which you should be able to find in your account. Do you see this image in your Media Library?

  While we could indeed retrieve and upload that image to the account, I see that as part of the upload request you've tried to use the AI Background removal addon. However, at the time of the request, your account wasn't subscribed to this addon and therefore the request returned an error. Since then I see that you've subscribed so such requests won't return errors regarding the addon.

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  Hetvi

  April 05, 2021 13:30

  Hi Aleksandar,

  Thanks for the quick reposne. After this, it worked perfectly!!.

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