Cloudinary Image is not accessible in China regions.

Zafeer

June 02, 2021 13:05

Hello,
We are using your service to generate a image using multiple images.
We use url if this generated image and add in meta tag of HTML page.

We share the same cloudinary generated image on Linkedin.

One of our customers from China is unable to access the Cloudinary image.

This is a blocker for us and we need an immediate solution for this.

Reference Images:

https://res.cloudinary.com/edcastinc/image/upload/c_scale,g_west,l_abgz6iv2xgftngbyn7kx,w_350,x_100/c_fit,co_rgb:063984,g_east,l_text:Source%20Sans%20Pro_38_center:Akash%20Kinwad%20has%20earned%20a%20badge%20on%20BLOOM%20[Sandbox],w_650,x_60,y_-30/c_scale,g_center,h_100,l_efti7hs0yrjmmu9zymqo,x_0,y_-230/c_fit,g_south_west,h_200,l_text:Source%20Sans%20Pro_32_center:DOW%20Learner,w_300,x_180,y_60/edcast_background_image.png

https://ccsandbox.edcast.eu/verify_badge/x7qTNf-y

https://www.linkedin.com/post-inspector/inspect/https:%2F%2Fccsandbox.edcast.eu%2Fverify_badge%2Fx7qTNf-y

And working linkedin URL :

https://www.linkedin.com/post-inspector/inspect/https:%2F%2Fshemal.edcast.eu%2Fverify_badge%2FBdmiS4w-%3Fuser_id

Also tested cloudinary url in china forewall test, it is not accessible at all.

https://www.vpnmentor.com/tools/test-the-great-china-firewall/

Let us know if you require more details around this.

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  Victor Li

  June 02, 2021 21:48

  Hi Zafeer,

  Thanks for reaching out to us! We do have a solution for delivering content in China, including feature support for `f_auto`, `dpr_auto`, and authentication (both with tokens and cookies). However, our China CDN is an advanced solution that is available only to our enterprise customers. If you are interested, please read more here: https://cloudinary.com/blog/a_primer_content_delivery_through_a_china_cdn_partnered_with_cloudinary
  
  Regards,
  Victor

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