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Using image overlay on an existing image from repository

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2 comments

  • Stephen Doyle

    Hi Yakio,

    You should be able to use auto-uploaded assets in your account as overlays in the same way as when accessing the assets directly - the first request that we receive which requires a not-yet-existing image from the mapped folder will result in us making a request to the remote URL to retrieve the image.

    The most likely reasons for a failure here will be if the mapping isn't set correctly in your account settings, or if our request to the remote URL did not receive an image in the response. The most likely reason for us not to receive a response is if the URL isn't correct or if some URL parameters need to be included on our request to the remote URL but those were not encoded in the Cloudinary URL (e.g. for this example, our request to discord would be for "https://cdn.discordapp.com/avatars/695307292815654963/73d4e4b2d83116c6c93aaae7a73e8142.webp" but if you need the other parameters sent to discord also, they need to be encoded.)

    May I ask you to check that please? if it's still not working, you can create a request for our support team directly using the "Submit a request" link on this support site, and you can include details of your account and requests there so we can check your account settings and corresponding logs

    Regards,
    Stephen

    1
  • Yakiyo

    Thanks for the reply stephen, ill check out if that is the problem or not, and if i get stuck ill open a support ticket, thanks for the help

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