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problem generating PDF thumbnail

André Nankran

July 16, 2018 00:42

Hello!

I uploaded a pdf from my app, and I need to show a thumbnail to the user. From what I read in the documentation (https://cloudinary.com/blog/uploading_converting_and_generating_thumbnails_for_pdf_documents), I constructed the url, but it doesn't work. What I'm doing wrong?

Full pdf: http://res.cloudinary.com/de9ewfv2p/image/upload/ozmzf7kaecogblroqlhx.pdf

Thumbnail attempt: http://res.cloudinary.com/de9ewfv2p/image/upload/w_200,h_250,c_fill,pg_1/ozmzf7kaecogblroqlhx.pdf.png

Comments

1 comment

Raz Ziv

July 16, 2018 12:14
Hi André,

The reason you get a 404 error is the duplicate extensions in your URL stating both .pdf and .jpg

In order to generate a thumbnail out of an existing PDF resource, you should only include the public_id of the resource and the extension of the thumbnail format you desire.

Here is the correct URL for you to use:

http://res.cloudinary.com/de9ewfv2p/image/upload/w_200,h_250,c_fill,pg_1/ozmzf7kaecogblroqlhx.png

In case you run into more issues please feel free to open a new support ticket at https://support.cloudinary.com/hc/en-us/requests/new
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