Uploading image through camera taking longer time than uploading image through image gallery

shivu

August 11, 2018 15:46

I am trying to upload image to cloudinary the thing is that if I upload image by using my camera it is taking too much time to upload that image but if I upload image by selecting it through gallery it is taking way less time.

0

• 

  Daniel Mendoza

  August 14, 2018 00:02

  Hi @Shivu,

  When an image is taking through the camera of the upload widget, it is encoded in base64 first and then it's sent over to Cloudinary where it's decoded. This could explain why the image may take longer to upload; however, we would like to do a deeper investigation. Can you provide us with the Cloudinary URLs of the images that showed this behavior?

  If you wish to keep things private, can you open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new

  Hope this helps.

  0

Post is closed for comments.