Image does not load after uploading to cloudinary

Sapan Tiwari

August 28, 2018 15:18

Original url (works): https://cache.net-a-porter.com/images/products/1058541/1058541_in_pp.jpg

Cloudinary url (doesn't work): https://cloudinary-a.akamaihd.net/brandid/image/fetch/c_thumb,h_342,w_228/https://cache.net-a-porter.com/images/products/1058541/1058541_in_pp.jpg

I also tried uploading the image to cloudinary dashboard but got request timeout. Here's the screenshot:

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  Raya Straus

  August 30, 2018 13:56

  Hi Sapan,

  It appears that cache.net-a-porter is currently blocking Amazon IP addresses which is why we, in turn, are being blocked.

  We're currently in the process of reaching out to be whitelisted and I will happily update you once we get more insight into the matter.

   

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