Account is cancelled

Yves GROHENS

September 19, 2018 19:15

I have this message on my dashboard "Your account is cancelled. Please contact our support." I have never reached any limits on this account, the site my images link to have very very few visits. The reason I cancelled my account months ago was because I started using an alternative service and did not think I would be coming back to Cloudinary.

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  Aditi Madan

  September 21, 2018 20:36

  Hi Yves,

  Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with your cloud name and we will be able to take a look at your account and assist you.

  Thanks,

  Aditi

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  Lisbeth Nordgaard

  August 20, 2021 09:49

  hello, my account is cancelled and I would like to re open it again.

  cloud name: hr-tech-as

   

  many thanks.

  BR Lisbeth Nordgaard

  lin@hrtech.no

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  Aleksandar Kostadinov

  August 20, 2021 09:56

  Hi Lisbeth,

  I see that you submitted a request to us directly to re-enable your account after it was cancelled from your side using our automated system.

  I have now re-enabled it for you. Please log in again and let me know how it goes.

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  akim ayena

  December 08, 2021 23:14

  hello, my account has been cancelled and would like to re-open it

  cloud name is: akimayena

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  Eric Pasos

  December 09, 2021 02:54 Edited

  Hi Akim,

  I checked your account and it has already been enabled (i.e., referring to the internal ticket that you've raised).

  Thanks.

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  Dev

  December 24, 2021 02:04

  Guys i am new to cloudinary and by mistake I cancelled my account please uncancel it pleasee

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  Aleksandar Kostadinov

  December 24, 2021 12:46

  Hi @Dev,

  I have now re-enabled your account. Please log in again and let us know if you can access it as normal

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  Lucas Caniggia

  January 03, 2022 16:45

  Hi! I've also cancelled my account by mistake, and want it to be uncancelled. Can you help me please? Thanks!

   

  cloud name: dxdax3zbb

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  Itay Taragano

  January 04, 2022 02:20

  Hi Lucas, gladly :)
  Your account is now re-enabled.

  Let us know if there's anything else we can help you with?

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  pukut

  March 23, 2022 11:36

  Hi, my account is cancelled, can you please uncancel it?

  cloud name: pukut

  Thanks!

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  Tia Esguerra

  March 23, 2022 14:12

  Hi there, 

  Thanks for reaching out. I have re-enabled your account. Let me know if there is anything further I can do to assist.

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  NUTPEA

  September 30, 2022 09:56

  hello, my account is cancelled and I would like to re open it again.

  cloud name: dxbo7aey2

   

  many thanks.

  BR NUTPEA

  

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  Danny Valentine

  October 01, 2022 10:23

  Hi Nutpea.

  You should have received an E-mail informing you already, but I have created a support ticket for you to discuss your account cancellation and next steps. I'll be in touch over on that thread.

  All the best,
  -Danny

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  Kristiyan Serafimov

  November 29, 2022 13:44

  Hello can you please un-cancel my account?

   

   

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  Tia Esguerra

  November 29, 2022 18:04

  Hello Kristiyan,

  Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with your cloud name and we will be able to take a look at your account and assist you.

  Kind Regards, 

  Tia

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