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Account is cancelled

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Yves GROHENS

I have this message on my dashboard "Your account is cancelled. Please contact our support." I have never reached any limits on this account, the site my images link to have very very few visits. The reason I cancelled my account months ago was because I started using an alternative service and did not think I would be coming back to Cloudinary.

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    Aditi Madan

    Hi Yves,

    Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with your cloud name and we will be able to take a look at your account and assist you.

    Thanks,

    Aditi

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    Lisbeth Nordgaard

    hello, my account is cancelled and I would like to re open it again.

    cloud name: hr-tech-as

     

    many thanks.

    BR Lisbeth Nordgaard

    lin@hrtech.no

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    Aleksandar Kostadinov

    Hi Lisbeth,

    I see that you submitted a request to us directly to re-enable your account after it was cancelled from your side using our automated system.

    I have now re-enabled it for you. Please log in again and let me know how it goes.

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    akim ayena

    hello, my account has been cancelled and would like to re-open it

    cloud name is: akimayena

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    Eric Pasos
    • Edited

    Hi Akim,

    I checked your account and it has already been enabled (i.e., referring to the internal ticket that you've raised).

    Thanks.

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    Dev

    Guys i am new to cloudinary and by mistake I cancelled my account please uncancel it pleasee

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    Aleksandar Kostadinov

    Hi @Dev,

    I have now re-enabled your account. Please log in again and let us know if you can access it as normal

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    Lucas Caniggia

    Hi! I've also cancelled my account by mistake, and want it to be uncancelled. Can you help me please? Thanks!

     

    cloud name: dxdax3zbb

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    Itay Taragano

    Hi Lucas, gladly :)
    Your account is now re-enabled.

    Let us know if there's anything else we can help you with?

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    pukut

    Hi, my account is cancelled, can you please uncancel it?

    cloud name: pukut

    Thanks!

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    Tia Esguerra

    Hi there, 

    Thanks for reaching out. I have re-enabled your account. Let me know if there is anything further I can do to assist.

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    NUTPEA

    hello, my account is cancelled and I would like to re open it again.

    cloud name: dxbo7aey2

     

    many thanks.

    BR NUTPEA

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    Danny Valentine

    Hi Nutpea.

    You should have received an E-mail informing you already, but I have created a support ticket for you to discuss your account cancellation and next steps. I'll be in touch over on that thread.

    All the best,
    -Danny

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    Kristiyan Serafimov

    Hello can you please un-cancel my account?

     

     

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    Tia Esguerra

    Hello Kristiyan,

    Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with your cloud name and we will be able to take a look at your account and assist you.

    Kind Regards, 

    Tia

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