my dashboard is showing "Your account is currently disabled. Please contact our support." what to do ?

darshan

January 16, 2019 14:11

my dashboard is showing "Your account is currently disabled. Please contact our support." what to do ?

0

• Official comment

  

  Stephen Doyle

  February 13, 2020 10:01

  Hi,

  Please contact our support team using the "Submit a request" link at http://support.cloudinary.com/ and include your account details, and we can check the details for you and let you know how to proceed.

  If the account was disabled due to a failed payment or because it needs to be upgraded you should have received an email about that with a payment link included. 

  Thanks,

  Stephen
• 

  Stephen Doyle

  January 16, 2019 18:55

  Hi Darshan,

  I replied to the email you sent us earlier today; your account should be accessible now.

  Thanks!

  -1
• 

  KINOTROPE, Inc. Administrator

  February 13, 2020 06:27

  Me too.

  > my dashboard is showing "Your account is currently disabled. Please contact our support." what to do ?

  please help me.

  0

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