File format not respected with "Named Transformations"?(return WebP for Chrome desktop)

Yann

January 16, 2019 22:30

I originally uploaded PNGs, but when I use a named transformation in the URL (with or without a specified file extension) to get a modified image, Cloudinary always returns me a WebP format. I use the same URLs for months on the same macbook on Chrome, but this behaviour is new and seems to have changed recently. I tested it on other devices and browers. On Safari, I'm able to get a PNG (as expected by the URL), on Firefox I get a WebP... Is it a bug?

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  Aditi Madan

  January 18, 2019 00:13

  Hi Yann,

  Can you please open a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new and share the URL and we will be able to take a deeper look into the issue.

  Thanks,
  Aditi

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