delete backup

Rilo Raspopo

February 21, 2019 09:22 Edited

How to delete backup images..

need more space for image.. with backup the size is twice...

1

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  Brian Luk

  February 24, 2019 19:07

  Hi Rilo,

  Clearing the backup is currently done by Cloudinary only. Please open a support ticket with relevant information and we'll help accordingly.

  https://support.cloudinary.com/hc/en-us/requests/new 

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  BareFeetStudios

  March 11, 2020 23:18

  Really? Is still the case? New to Cloudinary and trying to delete the automatic backups I originally enabled (have since disabled) and can find no way to delete them. This seems like a basic feature....

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  Stephen Doyle

  March 12, 2020 10:07

  Hi,
  
  Yes, the deletion of backups must be performed from our side. We may add an option for this in the future, but it isn't currently possible via self-service.

  You can submit a request via our support centre and we'll help with your request right away. Because removing backups is a potentially irreversible destructive action, it requires verification.
  
  

  Thanks,

  Stephen

   

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