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Delay in the start of video playback when using preset config

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3 comments

  • Roee Ben Ari

    Hi Francois, It seems like the generation of the derived video is not 100% completed when you first try and access it. You can use the eager_notification_url parameter to add webhook notification to your flow, to make sure you request the video only after it's generation is fully completed. Please let me know if that makes sense?

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  • francois munck

    I talked with Raz Ziv via email and we find a problem. It was wrong transformation chain, I had to choose format: m3u8 instead of fetch_format:, so after that fix all works as expected, you could close this ticket.

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  • Roee Ben Ari

    Thanks for the update! Glad Raz could help :)

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