No puedo subir archivos docx.

Henry Fernando

August 20, 2019 21:19

Estimados usuarios espero que puedan ayudar con este problema, cada vez que deseo subir un archivo y buscar .rar o .docx, automáticamente se agrega la extensión .tmp, lo cual es un problema a la hora de querer leer dicho archivo, por favor espero su ayuda

0

• 

  Aleksandar Kostadinov

  August 22, 2019 13:45

  Hi Henry,

  I see you had a ticket raised via Zendesk directly which was regarding this issue and I've provided an answer there, but for any other users that may experience this issue, I'll also share the response here.

  This happens for 'raw' files (i.e. not images/videos/pdf) and is because the public_id should always contain the extension for raw files which is taken from the original filename and added to the public_id. As client-server uploads on Java/PHP etc save the file with a temporary name on the server, it has a .tmp extension and that gets added to the public_id if you used that temporary file as the upload source. To avoid this, it's best to grab the original name of the file from the request and use it to save the temporary file on your server, use that for uploads and then remove it if needed.

  Best regards,

  Aleksandar

  0

Post is closed for comments.