Video Thumbnail 'resource not found' using REST API signed upload
I am uploading videos via the REST API using signed upload. I can see the video in my media library and access it via the URL. Cloudinary docs say I should be able to change the extension from .mp4 to .jpg and get a video thumbnail, but that URL only loads a "can't be found" page. If I look at the network request, the x-cld-error is 'resource not found.'
Here is a URL for a test video: https://res.cloudinary.com/rippleworx/video/authenticated/s--gceJPbVn--/v1625060835/oth1gz02athca38lwrek.mp4
So... this link - https://res.cloudinary.com/rippleworx/video/authenticated/s--gceJPbVn--/v1625060835/oth1gz02athca38lwrek.jpg - should return a thumbnail, no? What am I missing?
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Hi Mark,
I see you also created a ticket that I just reply to but to give details about your issue if other people encounter the same issue, you are using the same signature for the video and the image which can't work since the format should be part of the list of parameters to sign as mentioned here. So you will need to generate a new signature for the thumbnail taking into account the `jpg` extension.
Hope that helps.
Best,
Loic
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