Destroy files returns always "not found"

colltex.cloudinary

September 02, 2021 12:36

I am trying to delete files. The public_id is exactly the same as I uploaded the file. I use asp.net with c#. The result is always "not found".

        public static ImageUploadResult CloudinaryFileUpload(Account account, string file, string folder, string public_id)
        {
            var uploadParams = new ImageUploadParams()
            {
                File = new FileDescription(file),
                Folder = folder,
                Overwrite = true,
                PublicId = public_id
            };

            Cloudinary cloudinary = new Cloudinary(account);
            ImageUploadResult result = cloudinary.Upload(uploadParams);
            return result;
        }

        public static DeletionResult CloudinaryFileDelete(Account account, string public_id)
        {
            Cloudinary cloudinary = new Cloudinary(account);

            var deletionParams = new DeletionParams(public_id)
            {
                Invalidate = true,
                Type = "upload",
                ResourceType = ResourceType.Image
            };

            DeletionResult result = cloudinary.Destroy(deletionParams);
            return result;
        }

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• 

  Roee Ben Ari

  September 05, 2021 09:23

  Hi, 
  
  Looking at your logs and your account, I see that all your resources are located inside a folder. However, your destroy requests lack this folder (it should be represented either in the public_id or by using the `folder` parameter). 
  Additionally, your public_ids contain white spaces which are not recommended. In these cases, Cloudinary replaces the black space with an underscore. 
  
  If you'd like more specific help, please open a support ticket so we would be able to share the names of the folder, public_ids, etc. 

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  colltex.cloudinary

  September 06, 2021 08:00 Edited

  Integrating the folder in public_id helps. Thanks very much. Suggestion: Offer parameter Folder at GetResource, Destroy, ... at asp.net.

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• 

  Stephen Doyle

  September 07, 2021 14:13

  Hi,

  Thanks for the update and feedback.

  In general, the public_id always include the folders; that's how it's returned by our API and how it should be stored in your database or other storage layer.

  The upload() API method is an exception; in that API the folder parameter allows you to choose a folder in which the uploaded file should be placed. Using that parameter means that instead of specifying the full public_id directly, you can choose to name the file based on the file's original filename, or by choosing a random alphanumeric value, but have it placed in a specific folder afterward (with the folder becoming part of the final public_id)

  Regards,

  Stephen

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