GetResource with asp.net / C # does not find file

colltex.cloudinary

September 03, 2021 08:43

GetResource with asp.net / C # does not find file even though public_id is correct.

 

 public static void CloudinaryFileInfos(Account account, string public_id)
{
Cloudinary cloudinary = new Cloudinary(account);
var getResourceParams = new GetResourceParams(public_id) { };
GetResourceResult result = cloudinary.GetResource(getResourceParams);
}

 

0

• 

  Roee Ben Ari

  September 05, 2021 09:10

  Hi, 
  
  One possible scenario is that you're trying to find a video file while the `GetResource` method defaults to Image. If that's the case, then please use the 'Video' ResourceType, like this:

  var getResourceParams = new GetResourceParams()
  {
      public_id,
      ResourceType = ResourceType.Video
  };

  
  If that isn't the case, then it would be helpful if you'll share more information about the request, such as cloud_name, public_id so we could check your logs. If you'd like to keep it private, then please feel free to open a support ticket and we'll gladly help further. 
  
  

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• 

  colltex.cloudinary

  September 06, 2021 08:00

  Integrating the folder in public_id helps. Thanks very much. Suggestion: Offer parameter folder at GetResource, Destroy, ... at asp.net.

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• 

  Stephen Doyle

  September 07, 2021 14:20

  Hi,
  Thanks for the feedback - I responded to your other comment about this, but for the benefit of others reading this, the 'folder' parameter is primarily applicable to the upload API where you may want to add a file to a specific folder, then specify another method of naming the file. In other cases, including our API responses and webhooks notication payloads, the public_id value should be preserved, and this includes the folder path: https://cloudinary.com/documentation/image_upload_api_reference#sample_response

  Regards,

  Stephen

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