PDF Throwing Errors - how to reference the local file?

Jennifer Moss

October 05, 2021 18:38

Cloudinary is giving an error when we upload a PDF: "This image cannot be displayed..."

We have it saving to WordPress, as well so how can I find the URL of the local file?

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  Eric Cauan Pasos

  October 06, 2021 03:46

  Hi Jennifer,

  Kindly refer to this link regarding the PDF activation request: https://support.cloudinary.com/hc/en-us/articles/360016480179-Why-does-my-pdf-link-isn-t-working-. And as we needed additional information, can you please help to open a support ticket here (https://support.cloudinary.com/hc/en-us/requests/new) so we can process your request?

  Thanks.

  Best regards,

  Eric

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