Cannot find the Connection string in Account Dashboard

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5 comments

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    Eric Pasos

    Hi Sarthak,

    We need to check the settings of your free account and we require some information in doing this. Can you please help to open a support ticket here (https://support.cloudinary.com/hc/en-us/requests/new) so we can process your request?

    Thanks.

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    Sarthak

    Thanks :)

    I've opened a support ticket for the same.

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    Eric Pasos

    Hi Sarthak,

    I've got the ticket and we will continue to process your request through it. Thanks.

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    Sophia Brodsky

    I have the exact same problem. Very confusing and not user friendly. I created free account, uploaded wordpress plugin. I can't locate connection API in the cloudinary dashboard to even use the plugin.

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    Loic Verger Del Bove

    Hi Sophia,

    Usually, this is because you chose the wrong product when signing up. As mentioned in the quickstart note of the WordPress documentation here, the WordPress plugin only works with a Programmable Media account. 

    Please open a ticket to support@cloudinary.com and we will be able to help.

    Thanks,

    Loic

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