This support forum is no longer in use. Please use the Cloudinary Community at to receive assistance from other members of the community and from Cloudinary's support team. For account-specific questions or if you believe that you've encountered a bug, please contact the Cloudinary team directly via the "submit a request" option on this support site.

need to change from media optimizer to digital content manager


1 comment

  • Avatar
    Eric Pasos

    Hi Jim,

    When signing up for a Cloudinary product, your email address can only be used for a single product and it is not possible to change the product for an account after it has been created. 

    If you'd like to use a different product, you can sign up again for another free account using a different email address.

    If you don't have another email address to use and don't want to keep the current account active, please cancel the account from the settings page and then open a support ticket here ( so we could continue processing the request on our side.


    Comment actions Permalink

Post is closed for comments.