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Error uploading to cloudinary: Server returned unexpected status code - 403

Samuele

January 25, 2022 23:42

Hi,

I am using Strapi v.3.6.8 with this plugin https://www.npmjs.com/package/strapi-provider-upload-cloudinary unfortunately the upload always fails and I get the error: Error uploading to cloudinary: Server returned unexpected status code - 403

I have checked the credentials several times but they are correct, what could it be?

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1 comment

Aleksandar Kostadinov

January 26, 2022 17:40

Edited
Hi Samuele,

I see that your Cloudinary account is registered for a Media Optimizer product but the plugin you're using will work only with Programmable Media APIs.

Please submit a ticket to us via the following form (https://support.cloudinary.com/hc/en-us/requests/new) and we will be able to assist with more details on how you can switch to the Programmable Media product.
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