S3 wellknown files not working

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6 comments

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    Loic Verger Del Bove

    Hi there,

    Thanks for reaching out.

    The .wellknown file is actually only checked 1 time when setting up the bucket that's why it is still working if you delete it. The important part is when you give permissions to Cloudinary via the permissions tab and since this configuration is specific to a bucket, if you only set it for 1 bucket then we will only ask this bucket and not the others.

    Hope that helps.

    Best,

    Loic

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    CloudAccount WARDA

     Hi Loic,

     

    we tried to setting up and other test account created without the .wellknown files but Cloudinary is still working also without the file. 

    Is there some extra configuration that we need?

    Best regards,

     

     

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    Aleksandar Kostadinov

    Hi,

    I've tested on my side but was not able to reproduce this. You won't need any other configuration changes and the .wellknown file is required by default.

    To look into it further, please share with us details and examples of the steps you've performed on a brand new bucket and the results and we can then check our logs. If you'd like to share this with us directly (not as part of this forum post) then you could raise a private ticket with us via - https://support.cloudinary.com/hc/requests/new

    Looking forward to your updates.

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    CloudAccount WARDA

    Hi Aleksandar,

    the test that we did is the following:

    • We create this Cloudinary account1
    • We configured wellknown on S3 bucket per account1
    • With account1 we're able to integrate Cloudinary with s3
    • We create a new Cloudinary account2
    • We didn't configure wellknown on  S3 buck for account2 account
    • At this point account2 is still able to read files from our s3 bucket -> the bucket is the same that we were using to read with account1.

     

    The other account that we create has te following account name: test-seecommerce-wrong.

     

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    Aleksandar Kostadinov

    Hi there,

    Thanks for sharing those steps and the account that you were testing with.

    After some digging, I found out why I wasn't able to reproduce, but you were able to. This doesn't reproduce when performing a synchronous upload (which is the default and the one I was testing with) but based on your account that you shared, I checked the logs and saw that you were performing an asynchronous (async=>true) upload.

    I've raised this internally with our team to also review and I'll keep you updated on the progress and resolution.

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    Aleksandar Kostadinov

    Hi,

    Just to close the loop on this one - a fix was released for this Async flow. Please test this out again and let me know how it goes now?

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