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Nico Cary

Hi there, 

The vast majority of the time that I upload images to cloudinary it works fine but I am seeing a few occasions where an image appears to be uploaded (because I receive a cloudinary id and url) but the image appears to not exist at all in cloudinary. 

I have searched using the id but it doesn't exist, nor is it a deleted asset. Bit lost as to why or where these images disappear 


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    Eric Pasos
    • Edited

    Hi Nico,

    I see that you have already raised a support ticket (191527) and we are currently checking the issue for your account.

    Thanks in advance.

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