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Media library widget video playback (audio) continues after closing the widget

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Mason Pimentel

Hello,

My team uses the media library widget https://cloudinary.com/documentation/media_library_widget and it's worked great for our use case. We just have one scenario that comes up:

  1. User starts playback of a video
  2. User closes the widget (without stopping playback)

We observe that the video's audio continues playing after the widget has been closed.

If this is intended behavior, is there a way to stop playback/audio (which we would call from the window.ml.hide handler)? If there isn't would it be possible to expose a call to the widget to stop playback? 

Thanks!

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    Eric Pasos

    Hi Mason,

    Could you please help to open a support ticket here (https://support.cloudinary.com/hc/en-us/requests/new) so we can further investigate this issue? Also, kindly provide the cloud_name, video filename, and the web page that is showing the ML Widget behavior you've described above. Thanks in advance.

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