Is there a way to pay with a bank account instead of a credit card?

Manatize Ventures

November 29, 2022 19:26

I have been trying to update my card on file, but the card keeps coming back "payment declined". I have already reached out to my bank to ensure payment is allowed to process and ensured that the address and card on file are correct. Is there another way to get payment processed if the card method is not working? 

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  Tia Esguerra

  November 29, 2022 20:44

  Hi there, 

  Thanks for reaching out. 

  We will need to gather some sensitive information from you, which should not be done in a public forum. Please open a ticket with us directly via the following link: https://support.cloudinary.com/hc/en-us/requests/new 

  Kind Regards, 

  Tia

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