getting 400 - Unsupported source URL

Elad Tal

December 08, 2022 12:08

Hi im trying to send a REST call to save a image, but I'm getting 400 Unsupported source URL.

cloud name : testim

upload_preset: TestimEditor

 

 

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  Tia Esguerra

  December 08, 2022 21:16

  Hi there, 

  Thanks for reaching out. 

  This error refers to the value of the file parameter that was passed for upload. Looking into our logs, I see that you are sending Base64, so you will need to URL escape your whole Base64 input string.
  For example, if your Base64 string starts with: data:image/jpeg;base64, it should be: data%3Aimage%2Fjpeg%3Bbase64%2C

  Please give that a shot and let us know how it goes. Of course, if you have any questions otherwise, do not hesitate to ask.

  Kind Regards, 

  Tia

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  Elad Tal

  December 18, 2022 08:01 Edited

  Hi Tia sorry for the late reply i am sending the request as you asked but still getting the same result.

  Can I see the logs somewhere?

  Is there another solution?

  

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  Michal Kuperman

  December 18, 2022 11:01

  Hi Elad,

  In order to further assist, can you please open a ticket directly at: https://support.cloudinary.com/hc/en-us/requests/new  And provide the base64 data URI file you are using?

  Thanks,

  Michal

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