Invalid Resource shown in transformations but correct resource showing to end user

Rob Schaerer

March 14, 2018 12:56

I've just started using Cloudinary, and I'm using it to customize images as they come across in transnational emails from my website.  

When I go to my dashboard to check out the transformations that have occurred it shows a completely different filename being used and it shows duplicate parameters.  When I look at the image that is being transformed, however, it comes across just fine.  

I've sent myself an email just in case to see that it's working alright and it comes across to the end user with no problems.  

Here is the code that I'm using for the image: 

<img src="http://res.cloudinary.com/oklahomeseller/image/upload/bo_8px_solid_rgb:4b4b4b,c_scale,w_530/l_text:Impact_25_center_strokevalue_stroke_3:You%20think%20that%20we%20should%20ask%20{first_name}%20if%20they%20are%20ready%20to%20look%20at%20any%20of%20their%20favorite%20properties%20in%20person%3F,w_510,c_fit,g_south,y_10,co_rgb:ffffff/v1520825116/meghanandprince.jpg" alt="" />

Here is how it's displaying when it comes across to my email: 


Here's what's showing up in my dashboard under "transformations" that shows what's been delivered:

http://res.cloudinary.com/oklahomeseller/image/upload/bo_8px_solid_rgb:4b4b4b,c_scale,w_530/l_text:Impact_25_center_strokevalue_stroke_3:You%20think%20that%20we%20should%20ask%20Rob%20if%20they%20are%20ready%20to%20look%20at%20any%20of%20their%20favorite%20properties%20in%20person?,w_510,c_fit,g_south,y_10,co_rgb:ffffff/sample.jpg

This leads to a 404 error & shows that the image that I'm using is sample.jpg, but that's not the resource that was served.  Can you let me know what I'm doing wrong?  

Thank you!

 

0

• 

  Shirly Manor

  March 14, 2018 21:01

  Hi,

  When adding a special character like `?` we expected to see it encode. or in this case `%3F`

  http://res.cloudinary.com/oklahomeseller/image/upload/bo_8px_solid_rgb:4b4b4b,c_scale,w_530/l_text:Impact_25_center_strokevalue_stroke_3:You%20think%20that%20we%20should%20ask%20Rob%20if%20they%20are%20ready%20to%20look%20at%20any%20of%20their%20favorite%20properties%20in%20person%3F,w_510,c_fit,g_south,y_10,co_rgb:ffffff/sample.jpg

  You can read more about it here:

  https://support.cloudinary.com/hc/en-us/articles/202521512-How-to-add-a-slash-character-or-any-other-special-characters-in-text-overlays-

   

  0

Post is closed for comments.