Do cloudinary credits roll over each month?

William Hicks

August 25, 2021 13:04

I'm new to a paid cloudinary account. Was curious if the account credits rollover into the next month if not used from the previous? We're still working on development of our app (a video-based platform so storage will be our biggest usage as we are uploading long form HD video content) and it would be great to roll over the credits from the storage we haven't used each month if possible.

Thanks!

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• Official comment

  

  Marialena Nanos

  August 26, 2021 17:27 Edited

  Hi William,

  Thanks for reaching out!

  To answer your question, the quota never fully resets. All of our plans are calculated by examining your current storage usage and the last 30 days of transformations and bandwidth usage, and comparing that to your quota - that's also why the 'current' usage goes up and down over time and doesn't 'reset' on a calendar month or on the billing cycle month.

  There's a guide here which explains how it's calculated in more detail: https://support.cloudinary.com/hc/en-us/articles/203125631-How-does-Cloudinary-count-my-plan-s-quotas-and-what-does-every-quota-mean-

  Hope this helps, but please do let us know if you have any further questions.

  Best regards,

  Lena

   

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