Gif file with size more than 70 mb is not working with cloudinary

Nitin Maurya

August 26, 2021 10:41 Edited

Hi,

 I have uploaded a gif file with more than 70 mb in size to s3 bucket but when we access this from Cloudinary after whitelisting my bucket with Cloudinary, it gives error, as below -

 

This page isn’t working

If the problem continues, contact the site owner.

HTTP ERROR 400

 

 

Note : Everything is working fine for images smaller in size.

 

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  Loic Verger Del Bove

  August 27, 2021 09:25

  Hi Nitin,

  Thanks for getting in touch.

  When Cloudinary returns an error for an image URL that failed to load due to a problem with the image or URL, we return an HTTP header containing more information about why the request failed.
  We also return this header for requests where an image was returned but there was a warning, such as when the default image placeholder was sent instead of the requested image.

  This information is sent in the x-cld-error header, and you can see the value by using your browser's web developer tools to examine the request and response for the image which didn't load correctly.

  My assumption is that the file is too large for the Plan you are on. Would you mind sharing your cloud name?

  Thanks in advance.

  Best,

  Loic

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