Default Video Poster not showing

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    Ranson

    Hey Chris,

     

    I apologize, but RAW URLs as the source are not supported for the video player. 

    We have an example here: https://codepen.io/VdeubCloudinary/pen/NWpzbbo of a video player containing the poster.

    Regarding your other issues ( sp_auto and lack of a default thumbnail ), would you be able to share a link to a video we can check out? Alternatively, sending in a request to our support team will allow you to send anything privately and let us continue looking into these issues. 

     

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