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My Account Has Suspended

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Güney Ural

My account suspended because of exceeding the credits. I can't reach my old photos and photos can't be loaded on my website. I need to access my old photos. Is there any possibe way like letting me to access my old photos but not letting me to upload photos? Because I really need to access thoose photos.

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    Danny Valentine

    Hi Güney.

    Thanks for getting in touch.

    Delivering your images would still consume credits because of the bandwidth associated, and I'm afraid there's no bandwidth-only plan. If you wanted though, we can provide you with a dump of all the contents of your cloud via E-mail, or alternatively, we can put you in touch with our billing team to set you up with a paid account, and keep delivery through Cloudinary.

    Please let me know how you'd like to proceed.

    Many thanks,
    -Danny

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