Support Forum (deprecated) – Cloudinary Support

This support forum is no longer in use. For account-specific questions or if you may have encountered a bug, you can contact our support team via the "submit a request" option on this site.

Responsive image width set to w_0 when using hidden image

Shawn Oatley November 15, 2019 14:05

0 votes 3 comments

Bigcommerce Integration

Matt B November 15, 2019 00:22

0 votes 1 comment

Message: File size too large

Rahul Kathet November 12, 2019 12:23

0 votes 1 comment

Invalid Image File asp.net core

vinod November 12, 2019 06:45

0 votes 1 comment

How are transformed counted

MemeBook November 08, 2019 10:36

0 votes 3 comments

When selecting no cache I get an error "Unauthorized no-cache attempt"

Justin Sayarath November 07, 2019 00:27 Edited

0 votes 1 comment

How to create a selector for the attribute which is not visible in the website

Jennifer Heinz November 06, 2019 07:21

0 votes 1 comment

Is there a way to target a specific color and replace only that color with another?

Philipp Schilde November 05, 2019 08:11

0 votes 1 comment

Getting white background image instead of transparent image on Cloudinary-AI background removal

Jennifer Heinz November 04, 2019 13:29

0 votes 6 comments

Can you change your billing address showing in your invoice to US or UK address?

24 Messenger November 04, 2019 08:39

0 votes 1 comment

Remove cloudinary URL's from WordPress image links

Sunil November 02, 2019 10:52

0 votes 3 comments

Passing variables into createUploadWidget method

Rocky Eades October 31, 2019 00:24

0 votes 3 comments

Upload Widget 2.0 does not properly scale with Chrome browser 150% zoom

Stephen Williams October 30, 2019 20:33

0 votes 1 comment

I keep getting this error { message: 'Empty file', http_code: 400 }

john October 30, 2019 19:31

0 votes 3 comments

Media Library Widget has stopped working

Robbie White October 28, 2019 21:21

1 vote 15 comments

Are Lossless EPS Transformations Supported?

Warren Parsons October 28, 2019 20:04

0 votes 5 comments

Is there a way to get pictures by filter (ex: tags) from the client side (without authentication)?

Fletex Guatemala October 26, 2019 15:12

0 votes 2 comments

Account reactivation

ecotiz October 24, 2019 14:30

0 votes 8 comments

S3 Backup

MCS Point Of Care October 23, 2019 19:16

0 votes 1 comment

Can we add Youtube videos URLs instead of videos?

Viney Sharma October 23, 2019 07:09

0 votes 3 comments

Tranformation URL doen't work

Marvin Quiñónez October 23, 2019 04:07

0 votes 1 comment

Fixing Height of Responsive Breakpoints

Mojtaba October 22, 2019 09:45

1 vote 1 comment

How to Change image extension

Siv Sivasothynathan October 22, 2019 08:48

0 votes 1 comment

Uploading svg via upload widget - gets converted to png

Tomoko Kuroki October 21, 2019 11:39 Edited

0 votes 5 comments

Root url for folder

Velocity Black Test October 19, 2019 23:58

0 votes 2 comments

AI files converted to PNG

New Era October 18, 2019 13:19

0 votes 1 comment

How to use automatic image width with optimal responsive breakpoints with the JS library?

Mateo W. October 17, 2019 23:27 Edited

1 vote 1 comment

Images are not showing on our site

Syed Raza October 15, 2019 12:20

0 votes 1 comment

Fallback image for video assets?

Jonas Jacek October 15, 2019 08:47

0 votes 5 comments

Cloudinary PHP: Fatal error: undefined function cloudinary_url()

Alessandro October 15, 2019 00:34

0 votes 4 comments